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    FAQs

    How to Request a Quote
    We will send you the quote by email
    • send us email
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      accounts@thefloordepot.com.au (including how many sqm you need + product link + local pick-up/your delivery address + your phone No.)

    • give us call
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      or send us a text message to get more information you want to know: 04 1050 0187.

    • chat with us
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      Click the “chat with us” (in the bottom right), leave your accurate email and question, we will get back to you soon.

    About the Delivery
    If you need the delivery service, please let us know which product, how many sqm and delivery address.
    Please Note That:
    • freight fee

      The freight fee is based on the weight, size and the delivery distance. (At least 1 pallet except corflute sheets)

    • book delivery

      These products we won’t help customer to book the delivery service: Floor Accesories and Underlay.

    • highly recommended

      Highly recommended: Customers who live in Regional Area better book your own local courier, it can save lots of cost on the delivery.

    • interstate delivery

      Interstate delivery for QLD, NSW, SA and WA, we only can send to the delivery company depot, more details please see below:

    Frequently Asked Questions

    Can I install laminate flooring myself?

    It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.

    What is the difference between Engineered flooring, Floating floors and Timber Veneer?

    Timber Veneer, Floating floor, and Engineered Timber flooring are all different names for the same thing. A floorboard constructed with a few mm of timber on the top, bonded to plywood or hardwood.
    ‘Floating Floor’ refers to the installation process, whereby the flooring is laid over an underlay and is not anchored to the subfloor and essentially ‘floats’ over the subfloor.

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